Economic Stability Program Product Engineer

U.S. Digital Response ยท Remote (US only)

Public Service & Civic Engagement
Poverty Alleviation & Economic Development
Health & Well-Being
$150000 - $180000 Per Year
Posted 3 weeks ago

User Experience Design (UX)
Ruby on Rails
Featured Job

About U.S. Digital Response

U.S. Digital Response (USDR) is a nonprofit, nonpartisan effort that helps governments and organizations respond quickly and efficiently to support the critical needs of the public.

Leveraging a great internal team along with a network of pro-bono technical expertise, USDR addresses and uncovers solutions for common, systemic challenges that public servants are facing, leaving them better equipped to deliver services and support to millions of people nationwide.

Since March 2020, USDR’s projects have impacted 42M+ people in 37 U.S. states and territories. We've built partnerships with over 230 government and nonprofit partners, expertise across more than 300 projects, and repeatable processes to solve pressing challenges in order to help government meet the critical needs of people today, while building digital resilience to stand up to the crises of tomorrow.

Economic Stability Program

To this end, we are hiring an engineer to support our Economic Stability program, which works to help state and local governments implement new programs and initiatives to get cash benefits distributed faster and easier. With a focused team in place, we aim to build out a product portfolio to support our government partners in their mission-critical work.

Our Economic Stability Team is currently working on the following projects, with projection to expand the scale and scope in 2022:

  • Grants: Working on a suite of tools (like our grants identification tool) to ensure states can find, and track federal grant dollars, so that they can get public benefits to real people. Solutions are deployed with 6+ states and counties.
    “The work the USDR team did for grants tracking and funding opportunity tracking easily saved the state thousands of hours.” - Steve Thompson, Rhode Island
  • Unemployment Insurance (UI): Partnered with 10 jurisdictions to modernize UI systems to streamline processes for applicants and case workers to deliver benefits quickly to those who need it most.

About the role

As a Product Engineer for the Economic Stability Program, you’ll work closely with cross-functional team members to identify and implement technical solutions for USDR’s partners. Much of the role involves building out scalable, reliable, end-to-end hosted software solutions. You would join a team building out features incrementally, with an eye towards maintainability, scalability and reuse.

This is a hybrid hands-on technical and leadership role: it entails a mix of hands-on web engineering along with oversight of a portfolio of projects and supervision of the work of volunteers and other team members. We’re looking for candidates who have full-stack experience with web applications, and have taken ownership of the entire development lifecycle—designing, building, shipping, and iterating. This is a good role for a creative, product-minded, user-focused engineering lead who is comfortable creating direction, not just taking direction.

You might be a good fit for this role if you’re a senior or staff engineer with mentorship or team leadership experience, a hands-on engineering manager who’s still comfortable designing systems and writing code, or a tech lead by any other name. You might be a good fit for this role if you’re a strong individual contributor that has led the development process excited to build out features to serve the 75% of American governments with populations <5,000 that are traditionally forgotten by for-profit solutions.

In this position you will:

  • Be a strong technical contributor to our growing software portfolio. Design, implement, launch, and scale software solutions that help state and local governments deliver services effectively and equitably.
  • Direct engineers from USDR’s volunteer ecosystem to assist with the implementation of projects. USDR’s volunteers skew senior and can often commit 10-20 hours per week to the work, but they shine most with support and guidance from a lead who can set context for them, help them understand how their work fits into the big picture, and clear blockers out of the way.
  • Represent USDR on calls with our government and nonprofit partners alongside the other Economic Stability Program Leads and volunteers.
  • Share learnings, best practices, and solutions broadly by writing playbooks or publishing open-source software.
  • Tell the story of this program to the rest of USDR, to governments, to the media, and to our funders.
  • Represent USDR and the values of our Volunteer Oath in your work.
  • Enable our public servants to serve the citizens of our country faster and more effectively.

Qualified candidates will have:

  • 5+ years of experience developing web applications, and working across the full software development lifecycle.
  • Been responsible for designing and delivering new services and features, not just maintaining legacy systems. You have experience leading technical projects, and can self-direct your time toward high-leverage activities rather than waiting for instruction.
  • Deep experience across the stack: frontend and backend web technologies such as React, Bootstrap, Javascript / TypeScript / Node, Ruby on Rails, Python, relational databases, etc.
  • Experience working closely with PMs, UX and UI designers, and data scientists and engineers.
  • Experience as an engineering leader. This doesn’t necessarily mean that you’ve been a people manager, but you have managed work across multiple projects. You may have mentored interns, led task forces and working groups, or served as a domain expert or architect in some specialization. In some specific way, you’ve been a force multiplier for the people around you.
  • We don’t assume prior experience with public benefit programs or partnering with governments, although it would be a bonus if you had.

Application Process

  • Applications will be accepted and reviewed on a rolling basis, but we will begin reviewing candidates on March 1, 2022. USDR will conduct an application and resume review, followed by a series of interviews with various members of USDR's staff and executive team.

What you’ll get

  • A competitive salary, consistent with similar roles in other tech non-profits in the Bay Area where USDR is headquartered. The annual salary range for this role is $150,000-$180,000, depending on experience.
  • Full health, dental and vision benefits (USDR pays 100% of the cost for our employees and 80% of the cost for their dependents).
  • 401K with a matching contribution of up to 3 percent of your pay with $1 for each dollar you contribute and for more than 3 percent and up to 5 percent of your pay with $0.50 for each dollar you contribute.
  • A flexible time-off policy for vacation and sick time along with the observance of federal holidays and shared organization-wide wellness days.
  • An equipment reimbursement for the purchase of a computer and peripheral devices of up to $2,000 along with a Work from Home allowance of $100 each month to support employees as they navigate working from home.
  • A discretionary budget of $500 per year per employee for learning and development along with an organization-wide L&D budget to support individuals and teams with work-related learning and development expenses
  • A supportive community where everyone can thrive and find a balance between working hard to make a difference and taking care of themselves. This means that we are committed to a fully remote work environment (for US-based employees) along with flexible schedules and time off policies that work with your life.

Equal Employment Opportunity

U.S. Digital Response is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

We encourage and welcome all interested potential applicants, regardless of background or prior experience volunteering with U.S. Digital Response, to apply.


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