Director of Technology

City Bureau ยท Remote

Product
Public Infrastructure
Posted 6 days ago

Excel
User Experience Design (UX)
Project Management
Python
Django
JavaScript
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City Bureau is seeking a technologist to shape strategy and lead day-to-day development for Documenters.org, the online home for Documenters community and content. The technologist will play a central role in the growth of our Documenters Network to more locations across the country as a member of our National Impact team.

The ideal candidate will have experience developing, shipping, and supporting technical products, both in early-stage environments and at-scale. They will be comfortable going deep in technical discussions, and have either a technical background or significant experience working closely with software engineers. They should be comfortable balancing urgency and empathy in their work with cross-functional team members, and be adept at breaking complex problems into smaller, more manageable components.

Our ideal technologist will be a confident strategist, but will also have the emotional intelligence to be  flexible and resilient as circumstances change. The ideal candidate will be able to develop a strong vision for Documenters.org, while also practicing humility and a willingness to learn from both the community organizing ecosystem, the journalism industry, and others' lived experiences. Our work environment is dynamic and experimental, and a strong technologist must be able to work both autonomously and in step with our team.

You should apply if…

  • You understand the way our collaborative work can strengthen civil society and create new pathways for participation in the production, consumption and distribution of locally relevant civic information

  • You value deep listening with a variety of stakeholders; gathering ideas from a network of dedicated people to create future-facing solutions 

  • You have a demonstrated passion for and commitment to City Bureau’s mission


Responsibilities

Documenters.org development and product strategy

  • Work closely with Documenters Network leadership, program participants and external stakeholders to set the vision and roadmap for the future of Documenters.org

  • Define, manage, and evolve the product vision and strategy for supporting the Documenters Network

  • Launch new products and features, evaluate them for ongoing impact (positive or negative), and iterate

  • Work collaboratively with the rest of the network team so that technology supports and enables overall network strategy (ex: civic reporting and online learning initiatives within the Documenters Network) 

Technological excellence

  • Oversee technical development through sprint planning, prioritizing issues, reviewing code and contributing major features to the platform

  • Understand and engage the audiences that use Documenters.org and related tools, and guide regular improvements to Documenters.org in response to those users 

  • Work fluently with the tools of web development, including Django, GitHub, Python, Javascript, and cloud-based platforms

Program efficiency and team management

  • Coordinate development and data accessibility by providing direction and feedback to our technical partners and collaborators, including developers, designers, and data analysts 

  • Manage relationships with third-party technology partners and forge new technology partnerships to serve our members.  

  • Report to Documenters Network staff and members on progress with the platform and gather feedback to inform future development. 

  • Communicate about technology with a wide range of people, and be willing to contribute to organization-wide decision-making

Some things you might work on

  • Gathering feedback from Documenters site partners for a new Documenters.org feature and coordinating development needs with technical partners at Public Data Works 

  • Developing new ways to make programmatic data and metrics more visible to site staff in collaboration with technical partners at Coεmeta 

  • A deep dive on ethical and legal considerations as they relate to data collection and how our program participants are made aware of data provided and collected

  • Open-sourcing Documenters.org—and, eventually, working with our City Scrapers volunteers to engage new contributors


Qualifications

We expect that the strongest candidates will have the following skills and areas of expertise in varying degrees. If you don’t have every qualification below, please consider applying, and use your application to tell us about the skills you bring that would help us build this team.

  • Experience in technical development, project management, or product design strongly preferred 

  • Strong familiarity and comfort with building new products from zero to one

  • Familiarity with other functional areas, such as Legal, Engineering, UX/UI, Sales, Customer Support, Finance and/or Marketing

  • Product experience building consumer or enterprise-facing platforms that include developer tools (APIs, SDKs, etc)

  • Comfortable in a start-up environment and the dexterity to manage multiple tasks effectively with frequent interruptions, and to work productively in a fast paced, rapidly growing organization

  • Goal-oriented; demonstrated ability to work cross-functionally and push through roadblocks or inertia to figure out what solution (tool, process, resource) will achieve the goal. You are effective at helping others clearly define their goals and outline steps to achieve them

  • A great communicator — both at explaining and listening. You get excited about people, process, and technology, and the potential for the three to work well together for more fulfilling and impactful work

  • Growth-oriented with a low ego; demonstrated ability to learn from past actions, individually and collectively, and apply insights to help our teams be successful in the future

  • Strong leader; you easily model integrity and high standards for yourself and others. You are passionate about developing your direct team through quality 1:1 time, resources, training, and timely feedback. You foster psychological safety through honesty, authenticity, and vulnerability. You are intentional in how you highlight and celebrate the wins and accomplishments of yourself and others

  • Competency with Google suite products; tech-savvy; Essential technical skills: HRMS, Excel, Slack, Airtable, Google Suite (doc, slides, sheets).

  • Distributed team experience is a plus

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