Vice President of Product Management

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Mosaic · Remote (USA)

Product
Partners & Advocates
Clean Energy
Posted 1 week ago

Excel
Rapid Prototyping
Scrum
User Experience Design (UX)
Product Management

Who we are

We are creating the best way to finance clean energy for the home to help combat climate change. Mosaic partners directly with solar and home improvement professionals, who use our simple point-of-sale app to offer financing to their customers. This makes it easy and affordable for families to make energy-efficient upgrades to their homes. Since 2012, Mosaic has funded more than $8 billion in loans through our platform and helped more than 1,000,000 homeowners switch to sustainable solutions. Join us as we work toward our vision of 100% clean energy for all.

 

The Team

The product team at Mosaic is comprised of highly talented and growth-obsessed product managers. We are design-minded (not just how it looks but how it works) and human-centered (solve for people, not for features). We have the discipline to put Product Discovery (understand everything about the problem first) ahead of Product Design (define the solution). And the product team cares deeply about Go to Market (enabling our colleagues to rollout, sell, train and get product adoption), not just production releases.

 

The Opportunity

We are looking for a senior level leader to join our product team and lead a team of 15-20+ product managers and designers to drive the strategy and development of our customer experience and platform strategy across many products, cross-team processes, and personas.  You will lead the “Core PM’ organization and will work closely with the “Growth PM” team in order to develop and lead execution of our software/experience product roadmaps. You are data-driven and have a high-impact, high-visibility role measuring and influencing our funnel conversion and customer experience. You are excellent at bringing cross-functional teams together across Product, Design, Engineering, Data, WIN Teams, Operations, Risk, Capital Markets, and Compliance to implement move-the-needle strategies.  You are an excellent people-leader and your team members respect you for your guidance, deep expertise in data-driven product experiences, and cross-organization partnerships. 

 

We’re looking for a product leader who is...

  • Strategically-minded, yet acts swiftly. You are strategically-minded in how you set the vision for the Mosaic customer experience and technology platform strategy. You are able to inspire and unite team members…and you have the proven ability to lead teams to accomplish these goals. You are known for leading transformative initiatives, yet not at the expense of missing opportunities for ‘quick-wins’. You are versed in knowing how/when to pivot based on data, customer insights, or market factors - you guide your team to do the same. You're able to traverse altitudes to problem solve and drive execution effectiveness across product, design, and engineering as we rapidly scale our organization. You take a ‘how can we’ attitude to keep customer delivery at the forefront our/your priorities.
  • Process-minded to empower a high-growth team. You have mastery of the product development lifecycle and a proven track-record on leading portfolio planning and management to support effective decision making and execution.  You have a proven ability to partner with engineering teams to optimize processes and team structures as the organization and product portfolio grow.  You lead a ‘tight ship’ where the product team, engineering, and stakeholders are all clear on the progress of key initiatives and what is needed to deliver.
  • Technically-proficient. You are technical enough to guide/partner deeply with engineering, data teams, and technical product managers to contribute to technical initiatives and platform strategic decisions. You can ‘dive deep’ where needed to ensure a technical-implementation approach is the right decision to support product strategy. This proficiency can take many forms and also means that you know when you only ‘know enough to be dangerous’ and need to learn/trust in the expertise of others.
  • A respected cross-functional leader. Cross-functional team members of all levels love to collaborate with you as you add value to their workstreams, Mosaic, and our customers.  You are effective at driving change, and see collaboration as the most effective path to driving this change. You value others for the unique perspectives and skill sets they bring, and have a ‘superpower’ at bringing these people together to create the best outcomes.  
  • A servant leader. You lead a team of product managers and product design professionals focused on building the #1 sustainable home improvement financing platform. You view leadership as a privilege and support and develop your team members to have the biggest impact in the company and achieve their career goals. You are experienced at designing, building, and supporting high-performance, high-growth teams.
  • Data-driven to your core. Your morning routine includes looking at the conversion numbers and customer success metrics for your charter.  You are motivated by making an impact on the key KPIs for business growth/customer experience and work with your team to have product strategies grounded in data. You have a tight partnership with data teams at Mosaic to ensure data-driving-action is a key part of the overall Mosaic strategy.

 

What you bring to the team 

  • 7+ years launching/scaling products in consumer lending, financial services, solar, or home improvement; b2b2c experience a plus
  • 10+ years experience leading teams of Product Managers, Data Analysts, and/or Product Designers.  Experience leading many different types of Product Managers/teams - technical, user experience, conversion, platform, etc.
  • Experience building out and leading high-performing global teams - onshore, nearshore and offshore product team members and SCRUM teams; open to travel to global-located team sites
  • Strong user empathy and experience leading product design teams; fluency in user research, UX/UI design and rapid prototyping
  • Customer insight and a data-driven approach to product management; experience using web analytics tools (Segment, Mixpanel, Heap, Amplitude etc) to guide product strategy
  • Executive presence with cross-functional team members of all levels, including C-level
  • Deep understanding of the agile software development process; proven track record to partner with engineering to rapidly scale engineering/product organizations
  • A Bachelor’s degree in Finance, Business or Technology; MBA a huge plus.
  • API product management experience and/or microservices architecture

 

Why Mosaic

As a customer focused and driven-to-win organization, there are many exciting reasons to join the Mosaic team. We provide competitive salaries, quality healthcare and an enjoyable, be-yourself work environment. We are deeply mission and vision driven, have a generous PTO program, and support flexible schedules when needed. Mosaic has a dynamic, fast-paced, and entrepreneurial environment, which requires a professional, flexible, self-starter attitude. We believe in hiring the best, the brightest, and cultivating a culture of collaboration and appreciation. 

Mosaic’s policy is that employees must be fully vaccinated against COVID-19 in order to travel for work, visit our office, or attend in-person meetings, to the extent permitted by applicable law. We encourage you to speak with your recruiter if you would like more details on our COVID-19 safety policies. 

We are an equal opportunity employer and value diversity at Mosaic. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

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