Senior Product Designer, Clinical Workflows

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Flatiron Health · New York, NY/Remote (USA)

Partners & Advocates
Health & Well-Being
$136950 - $193050 Per Year
Posted 2 weeks ago


Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. 

We’re looking for a senior product designer to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

What You'll Do

You’ll work on Clinical Tools within OncoEMR, an electronic health record that is used to help coordinate and facilitate patient care in cancer clinics across the United States. From designing new workflows to implementing usability enhancements, your work has the potential to empower a wide range of caregivers throughout a patient’s treatment journey. In addition, you'll also:

  • Be involved in every stage of the design process, from discovery user research to product scoping to feature implementation
  • Observe and talk to doctors, nurses, and operations staff in order to consider and evaluate problems from multiple angles, identifying user needs
  • Generate hypotheses and help frame solutions through both quantitative and qualitative user research methods
  • Work within a cross-functional team to validate both low and hi-fidelity interaction design prototypes using feedback from internal and external stakeholders
  • Identify edge cases and display states to accurately show complex patient data
  • Communicate your ideas through design presentations and workshops to create alignment on proposed solutions and next steps before moving into feature development
  • Collaborate and partner with product managers, engineers, and clinical experts to shape quarterly roadmap work and objectives through strategic design input
  • Contribute to our shared design system, and shape the future of our tool alongside other designers

You will have the opportunity to work closely with oncologists, nurses, practice administrators, research coordinators, data scientists, engineers, product managers, health informaticists, and of course other designers in a flexible environment, learn about the intricacies of the healthcare system, and deliver well-designed solutions that not only solve problems, but will change the way design is applied to healthcare products and processes.

Who You Are

You're a kind, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition, you're a Product Designer with 5+ years of experience designing complex, multi-step workflows in an applied product, user experience or interaction design role. Successful OncoEMR designers typically possess a generalist skillset, and have the ability to concisely explain complex problems and projects to audiences of all backgrounds in both written and verbal form. 

  • You have knowledge of user centered design practices and contemporary design tools, and how best to apply both
  • You’ve heavily contributed to or managed a design system, and have opinions on best practices and ways to scale adoption. You enjoy collaborating with both engineering and design to deliver improvements and impact through consistency in UI.
  • You have a portfolio that tells the story of how you’ve applied design to solve problems in the past, starting at an idea and ending with a solution in the hands of your users, as well as what you learned throughout the process. 
  • You have strong stakeholder management skills and comfort working with expert-level users
  • You have experience conducting research with external users

Life at Flatiron 

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer: 

  • Work/life autonomy via flexible work hours and flexible paid time off
  • Comprehensive compensation package
  • 401(k) contribution to help you reach your retirement planning goals
  • Financial health resources including 1:1 financial advice
  • Mental well-being tools and services 
  • Parental benefits and policies including family-building care and generous leave
  • Path to parenthood programs supporting fertility, adoption and surrogacy
  • Travel support for safe healthcare services
  • Lifestyle spending account for perks that make sense for you and your family

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning through professional development programs and celebrate Diversity in the workplace.

Job Compensation Range

Salary Range: US$ 136.950,00 - US$ 193.050,00

Preferred Primary Location: NYC Headquarters

The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

COVID-19: Pursuant to Flatiron's health and safety protocol relating to COVID-19, candidates selected for hire must disclose their COVID-19 vaccination status and must be fully vaccinated in order to access our offices or travel to customer sites, subject to legally required exemptions for disability or sincerely-held religious belief. Flatiron will engage in an interactive process as appropriate for the particular position. For external-facing roles, especially those involving contact with vulnerable individuals, accommodations for unvaccinated status may not be feasible.

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