Director of IT & DevOps Save

Location: Rochester, NY
Work Arrangements: Onsite, hybrid, or work-from-home

Hours: Full-Time

Salary: $173,883

To be considered for the role, candidates must be authorized to work in the United States without sponsorship.

About Measures for Justice

Measures for Justice is a nonpartisan nonprofit organization dedicated to developing tools and services that help communities, including the institutions that serve them, reshape how the criminal justice system works. Since 2011, we have been collecting, standardizing, and publishing criminal justice data to increase transparency, accessibility, and accountability. We’re leading a movement to change the future of criminal justice.

Role Overview

As the Director of IT & DevOps at Measures for Justice, you will lead a dynamic team responsible for ensuring smooth day-to-day technology operations and driving the stability, security, and efficiency of MFJ’s products and cloud infrastructure. By collaborating closely with cross-functional teams, you will lead key initiatives such as cloud infrastructure improvements, security enhancements, and system monitoring. In addition to your technical contributions, you’ll provide leadership, mentorship, and guidance to a growing team, fostering a culture of continuous learning and innovation. Through your leadership, you’ll play a pivotal role in expanding the organization’s technical capabilities while maintaining a stable and secure environment for all employees.

IT Tech Stack: MacOS workstations supported by Jamf, with employees using both proprietary and third-party applications. 

Development Tech Stack: AWS (EC2, S3, Elasticache, RDS, IAM), Docker, Kubernetes, Terraform, GitHub/GitHub Actions, R, SQL, Kotlin, Postgres, HTML5/CSS, TypeScript, React, Next.js, and D3

Key Responsibilities

• Lead, mentor, and develop IT & DevOps team members, fostering a collaborative and high-performance culture

• Collaborate with cross-functional teams to translate business needs into technical solutions and ensure alignment

• Maintain and improve cloud and on-premise infrastructure, ensuring reliable operation of services and systems

• Collaborate with development teams to manage and execute the full software development lifecycle (SDLC), ensuring high-quality, timely delivery

• Oversee CI/CD processes and tools to streamline deployment pipelines and improve efficiency

• Ensure system performance, security, and compliance by implementing monitoring tools and security protocols

• Develop and execute strategic capacity management plans to ensure infrastructure scalability, meeting growing demands while maintaining financial stewardship

• Participate in an on-call rotation to respond to urgent organizational needs

• Oversee onsite security systems like surveillance cameras (Wisenet), as well as video auditing and administration

• Maintain internal documentation for tools and services in support of IT operations, system integrations, and ongoing DevOps initiatives

• Demonstrate a commitment to diversity, equity, inclusion, and belonging by modeling inclusive behaviors and proactively managing bias
  
  

Your Experience

• Significant experience leading and mentoring IT & DevOps teams

• Background collaborating closely with cross-functional teams, including non-technical stakeholders

• Proven expertise in AWS and Kubernetes for cloud infrastructure, container orchestration, and infrastructure-as-code

• Strong understanding of CI/CD pipelines and automation tools

• Experience with system performance and application health monitoring tools

• Experience with ticket-based IT support workflows and managing service level agreements (SLAs)

• Experience with scalable web applications and microservices development

• Solid understanding of security protocols, compliance standards, and threat mitigation
  
  

Bonus Points

• Bachelor’s degree in computer science, information technology, or a related field

• Familiarity with Agile or Kanban workflow management methodologies

• Experience with Level 3 hardware support and on-site networking, including Ubiquiti stack management (security gateway, switches, Docker UniFi controller)

If you do not have the skills/experience mentioned in the bonus points section, we still encourage you to apply!

Benefits

• Meaningful work that contributes to positive social change

• Collaborative and inclusive work environment fostering growth and work-life balance

• Comprehensive medical, dental, and vision coverage

• Generous paid time off, including 20 days vacation, 10 sick days, 15 paid holidays (including the week between Christmas and New Year’s Day!), and 2 days of community service

• Eligibility for up to 10% annual bonus

• Reduced hours on summer Fridays

• Paid parental leave

• 401k matching up to 3% of annual salary

• Professional development opportunities via Bravely, Coursera, and more

• Flexible work arrangements, including remote and hybrid work, for eligible positions

• Full technology package including computer, monitors, bluetooth devices, and more
  
  

Hiring Process

1. Recruiter Screen: 45 mins, discuss background and mission/culture alignment

2. Hiring Manager Interview: 1 hour, dive deeper into background and qualifications

3. Take-Home Assessment: 1-2 hours, demonstrate skills

4. Panel Interview: 1 hour, present response to assessment and dive deeper into background and qualifications

Commitment to Diversity, Equity, Inclusion, and Belonging

Measures for Justice is committed to fostering diversity, equity, inclusion, and belonging in our workplace. We strive to create a welcoming environment for people of all backgrounds by eradicating barriers to access and opportunity. We encourage applicants from all backgrounds and experiences to apply.  

EEO Statement

Measures for Justice provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. 

Legal Requirements

Background checks will be conducted for all candidates who receive an offer of employment. For certain positions, fingerprinting may also be required. Employment will be contingent on the successful completion of these checks consistent with applicable laws. Follow-up background checks will be conducted on employees after each five years of employment.

Accommodations

Measures for Justice will provide reasonable accommodations for qualified individuals with disabilities. If you require an accommodation during the hiring process, please contact Rachel Snyder at [email protected].