Senior Product Manager, Buyer Experience

Etsy · Brooklyn, NY/Remote (USA)

Product
Poverty Alleviation & Economic Development
Environment
Climate Change
Posted 2 months ago

Product Management
ExpressJS
Machine Learning
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Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Millions of buyers come to Etsy to browse for inspiration and plan for their most important life moments. As a Senior Product Manager working on our buyer experiences, you will be responsible for creating the tools and experiences buyers use to follow friends and influencers to find inspiration and create collections of items across the site. Do you love solving complex consumer-facing problems, developing strategies and roadmaps, and working in a highly collaborative environment? If so, this could be the perfect match.

You’ll be working with a cross-functional team committed to creating the best experiences for buyers collecting, curating and planning on Etsy. We collaborate closely and learn via data, user interviews, experimentation and iteration so that we can take a comprehensive approach to improving new buyer experiences.

This is a full-time position located (eventually) in Brooklyn, reporting to a Group Product Manager. We’re also open to remote hires within all U.S. states except Hawaii and Alaska.

In this role you will:

  • Develop and own a product strategy that is clearly articulated, easily understood, and delivers meaningful value to our customers and business over time
  • Develop an actionable roadmap that empowers your team to realize the product strategy
  • Collaborate closely with Data Analytics, Product Design, Product Marketing and Engineering to drive the execution of the product development team
  • Own accountability for the performance of key products, like Favorites & Profile pages including impact to the business and our customers

This is a full-time, position located (eventually) in our Brooklyn, NY office. We offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to an office location 2-3 times per week.

Qualifications

  • 5+ years of Product Management experience on consumer-facing products
  • Passion for solving customer problems, developing strategies and roadmaps, and executing those plans to bring value to our business and customers.
  • Experience with using qualitative and quantitative data (especially from A/B tests) to make product decisions. You also know when and how to balance data with intuition.
  • Inspiring, engaging and clear communication style; optimistic and forward-looking
  • Experience partnering with applied machine learning teams as a plus
  • A trust in and commitment to Etsy’s vision, mission and values.

Additional Information

What's Next

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
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