Senior Design Researcher

Openbox · New York, NY

Design + UX
Partners & Advocates
Posted 2 months ago Claim this company

About you

You are a natural and passionate problem solver, always looking for new and creative ways to reframe a question, experiment, and find a solution to make
a positive impact on people, cities, and planet. As a senior member of the team, you’ll lead the research phases of projects.


Specifically, you are:

  • A practitioner with 5+ years of professional experience
    in the design or research field, and 3+ years specifically as a design researcher in human-centered design;
  • A design researcher with many qualitative and perhaps some quantitative methods in your toolkit (co-creation, sacrificial concepts, usability studies, etc.) and an aptitude for designing your own;
  • Adept at translating research findings into concrete and actionable guidelines for your team and for clients alike;
  • A strong writer who moves your audience through clear, compelling language—and catchesevery typo;
  • Comfortable and confident discussing issues around equity and justice;
  • Are based in New York City (or can commute to New York City once we return to in-person work).


Your key responsibilities would include:

  • Leading a multidisciplinary team through research activities
  • Research – Plan; create stimulus; recruit and screen users; moderate and document interviews
  • Synthesis – Develop frameworks, insights, design principles, opportunities
  • Design – Build and test prototypes; determine design directions; develop content and visuals
  • Delivery – Help clients implement and socialize the research learnings into their organizations
  • Facilitating client workshops, presentations and collaborative work sessions
  • Working with the business development team to shape pitches, business proposals, and case studies
  • Adding to our culture of play, discovery and making
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