Difficult conversations: robots vs carers:

The world of care has changed. Sensors monitor people in their own homes, care services are trialling the use of robots and AI to plug workforce gaps, and technology has the opportunity to improve choice and control or to remove personal autonomy.

In this three-part mini-series, we will bring together experts with diverse perspectives to discuss some of the difficult conversations we tend to avoid when thinking about technology in care.

Webinar 3:

What people fear:

• Losing human touch.

• Tech being deployed mainly to cut costs.

• Loss of jobs or dilution of care quality.

What tech can (and can’t) do:

• Automation of repetitive tasks.

• Robotic assistance vs social connection.

• Can tech replace relational care

Voices from the workforce:

• Morale

• Pressure

• How tech affects burnout

• Whether tech could actually improve working conditions

A provider or innovation expert:

• Show real examples: robotics, AI companions, workflow automation.

• Discuss where tech succeeds and where it fails.

• Academic expert on the use of Robotics in Care

• Voice of People with Lived Experience

• Balance the narrative:

• Tech as an enabler, not a substitution — unless the system forces it.

• What the workforce wants from emerging tech.

Intended Outcome

Participants develop a nuanced understanding of the human vs tech debate and see how multiple viewpoints coexist.

Who Should Attend

• Registered Managers
• Responsible Individuals and Owners
• IT leads and Operations Managers
• Anyone responsible for data, risk or compliance within a care organisation

Photo Enchanted Tools from Unsplash