February 2024 Meetup: Citizen Development at Enterprise Scale

Description

Speakers:

• Matt Hubbard (Moderator), Director, Operational Excellence, AgilePoint
• Mike McCullough, Citizen Development Business Architect, Amtrak
• Jesse Fu, Senior Director, Automation and Business Transformation, Sirius XM
• May Linn Liao Amorelli, IT Projects Business Analyst, Shell
• Stevie Sims II, Lead Power Platform Developer, Shell

In order to compete and grow in today’s digital world, businesses must conquer the software development bottleneck that has led to massive IT backlogs and is only getting worse. In 2020, Microsoft estimated that 500 million apps would need to be built over the next 5 years, which is more than all the apps built during the 40 years prior.

To meet such a significant digital demand, many organizations have sought to do two things:

• Speed up development
• Hire more developers

Development times are being reduced by streamlining processes and using technology like low-code/no-code (LCNC), but competition for the limited supply of professional developers has made it challenging to hire. Fortunately, there exists another pool of talent from which businesses can find more developers – their frontline business employees. It turns out that LCNC technology is not only useful to professional developers, but it also makes it possible for business professionals (i.e., citizen developers) to contribute to application development.

Early adopters of citizen development have found that it’s one thing to empower only a handful of citizen developers, but it’s an entirely different game to scale that capability to hundreds or even thousands of citizen developers across the enterprise.

Join us as we interview four panelists who are actively leading the establishment and expansion of citizen development programs at enterprises like Shell, Amtrak, and Sirius XM.

In this session, we will cover topics such as:

• Overview of Citizen Development
• How to Start & How to Scale
• Challenges & Successes
• Open Q&A