Healthcare 2040:Tech, Innovation and the Future of the Healthcare Workforce


Leaders from Legacy Community Health and UNC REX Healthcare join MATTER and Hillrom to discuss the future of the healthcare workforce.

About this event

What will healthcare look like in 20 years? What innovations should we invest in today to help us get there?

MATTER and Hillrom-Baxter present Healthcare 2040, an event series that invites industry leaders working in significantly transformative areas of healthcare to help us explore these questions.

Our next event in this forward-looking series will ask: How will we address current personnel burnout? How has the pandemic affected the healthcare workforce, and what solutions are going to solve our current staffing challenges? What will staffing look like in 2040, and what will the gaps be?

Legacy Community Health Chief Information Officer David Chou and UNC REX Healthcare Vice President of Patient Care Services and Chief Nursing Officer Joel Ray will discuss these questions and more in a conversation moderated by Baxter Vice President Medical Affairs Carlos Urrea.


12:00pm CT | Opening remarks: Steven Collens, CEO, MATTER

12:05pm CT | Overview presentation: David Chou, Chief Information Officer of Legacy Community Health

12:15pm CT | Panel discussion

1:00-1:30pm CT | Networking and discussion*

*After the program, join us for networking and discussion via Zoom breakout rooms. If you wish to join, make sure to opt in when you register.

Healthcare 2040:Tech, Innovation and the Future of the Healthcare Workforce image About the speakers:

David Chou

Chief Information Officer of Legacy Community Health and Founder of

David Chou is a senior healthcare technology executive with experience working in the healthcare space throughout the world. David is a dynamic keynote speaker and industry commentator working with organizations to transform their business models using technology. He has spoken around the world at healthcare tech-related conferences including keynotes for leading industry events and intimate executive settings. Chou is also one of the most mentioned CIOs in the media and well quoted in outlets such as the Wall Street Journal, Modern Healthcare, HIMSS Media, ZDNet,, Huffington Post and Becker's Healthcare. David is an active member of both ACHE and HIMSS while serving on the board for CHIME.

Joel Ray

Vice President of Patient Care Services and Chief Nursing Officer of UNC REX Healthcare

Mr. Joel Ray has more than 30 years of nursing experience. He leads approximately 2,164 coworkers in the following areas: cardiovascular and pulmonary nursing, medical-surgical nursing, emergency services, pastoral care, women’s and children’s services, surgical services, patient transfer center, patient experience and clinical education. Under his guidance, the nursing staff has recently been awarded its fourth designation of Magnet status. Prior to joining the corporation, Mr. Ray served 26 years in the United States Air Force Nurse Corps, retiring with the rank of Colonel in 2008, and served at the University of North Carolina Chapel Hill Medical Center as the director of surgery service. Previous board experience includes three years as a member of the United States Air Force Nurse Corps Board of Directors. Mr. Ray served on the executive board of the Alice Aycock POE Center for Health Education and currently serves on the Hillrom Chief Nurse Executive Advisory Board. He was honored with the Faye L. Miller Distinguished Service Award in 2017. Additionally, Mr. Ray serves as the co-chair for implementation of Carolina Care, a service excellence initiative across the eight hospitals within UNCHCS. He is a member of the American Organization of Nurse Executives and a published contributor to nursing and other healthcare journals. He received the Triangle Business Journal Health Care Hero Award and Veterans Award in 2018. Mr. Ray earned his B.S.N. from Arkansas State University and M.S.N. from Arizona State University. He holds Nurse Executive Advanced board certification by the American Nursing Credentialing Center.

About the moderator:

Carlos Urrea, MD, MPH

Vice President Medical Affairs at Baxter

Dr. Urrea is a clinical global leader in Medical Affairs and Clinical Informatics. He was born and raised in Colombia where he received his medical degree from the National University of Colombia in 2001. He then moved to the United States and now holds a Master of Public Health from Johns Hopkins Bloomberg School of Public, a Master of Science in Health Services Administration from Barry University and is a graduate of the Patient Safety Officer Executive Development Program of the Institute for Healthcare Improvement.

Today, Dr. Urrea serves as Vice President Medical Affairs at Baxter providing medical oversight for evidence generation and dissemination activities and offers guidance in product development, pipeline and digital health strategy.

About Healthcare 2040:

The Healthcare 2040 series looks forward at how the healthcare industry should evolve by tapping industry leaders to take deep dives into transformative areas. Topics include: next generation care management and patient engagement, effective healthcare policy, and consumerism and precision health.

About Hillrom:

Hillrom is a global medical technology leader whose 10,000 employees have a single purpose: enhancing outcomes for patients and their caregivers by advancing connected care. Around the world, our innovations touch over 7 million patients each day. They help enable earlier diagnosis and treatment, optimize surgical efficiency and accelerate patient recovery while simplifying clinical communication and shifting care closer to home. We make these outcomes possible through digital and connected care solutions and collaboration tools, including smart bed systems, patient monitoring and diagnostic technologies, respiratory health devices, advanced equipment for the surgical space and more, delivering actionable, real-time insights at the point of care. Learn more at





Date & Time

June 27, 2022, noon - June 27, 2022, 1 p.m.



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