Innovation through the Lens of Quality 4.0


Innovation through the Lens of Quality 4.0

Dr. Kai Yang, Professor, Wayne State University

Monday, March 20, 2023

7:00 - 8:00 PM Eastern

An Innovation in Action Series

Description: Historically, every industrial revolution had a profound impact on the management sciences and practices, including quality management. Our current quality management system is rooted in the 2nd industrial revolution featured by mass production system and its main aim is to control and reduce defects and hasn’t fundamentally changed for at least 40 years. Currently the 4th industrial revolution, featured by digital connectivity, AI, big data, is well under way, there have been vast changes in our customers behavior, business processes and social interactions. There is overwhelming evidence that a revolution in our current quality management system is long overdue, and this is what Quality 4.0 is all about. In quality 4.0, there are new frameworks and paradigms for quality, customer value creation and innovation are taking the center stage. In this webinar, I will go through some of the key points and new framework in quality 4.0 and show how quality 4.0 methods can help innovation and customer value creation.

Learning Objectives:

  • Familiarization with quality 4.0 framework and concepts
  • Familiarization with individualized customer value creation
  • Share use case examples in automotive industry and social networks

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Dr. Kai Yang, Professor, Wayne State University

Presenter: Dr. Kai Yang is a professor in the department of Industrial and Manufacturing Engineering. Professor Yang is an expert in Lean Six Sigma, quality engineering, and data analytics. Prof. Yang has written books in the areas of Design for Six Sigma, Multivariate statistical methods, and Voice of the customer. Prof. Yang’s book, Design for Six Sigma: A Roadmap for Product Development is an influential book that provides a framework to integrate both innovation methods, and traditional statistical quality assurance methods into the product development process to improve the creativity, value and quality of the designed products. He is awarded the Cecil C Craig Lifetime Achievement Award by the Automotive Division of American Society of Quality in 2016. Prof. Yang is a fellow of ASQ and IISE (Institute of Industrial and Systems Engineers), he is currently very active on Quality 4.0 and is a member of ASQ Quality 4.0 Technical Program Committee. Prof. Yang has more than 15 years of professional consulting experience.


Global Innovation and Entrepreneurship In Action



Date & Time

March 20, 2023, 6 p.m. - March 20, 2023, 7 p.m.



Learn More & Register

Learn More & Register