Leveling the Playing Field with Tech

For SMB owners ready to compete with bigger players using accessible, affordable tech built for real-world business needs.

What We’ll Cover

• The technology categories giving SMBs the biggest competitive advantage right now

• How to build a lean, high-impact tech stack without enterprise budgets or IT teams

• Where SMBs are using AI, automation, and data tools to outperform larger competitors

• The most common tech mistakes that waste money and slow growth — and how to avoid them

• A practical framework for evaluating and adopting new technology with confidence

This session is practical, direct, and built for operators who want results — not a technology overview. If you’re ready to use tech as a growth tool and level the playing field against better-resourced competitors, this is where to start.

About The Speaker: Agnes Lan

VP, Sales of Change Connect Inc.

Agnes Lan is a highly accomplished professional whose expertise bridges business strategy, engineering, and sales leadership. With a career rooted in the intersection of technology, business development, and revenue growth, Agnes has built a reputation for delivering measurable impact in complex environments.

As the Founder and Vice President of Sales at Change Connect, she brings a strategic lens to every engagement, driving sustainable growth while cultivating long-term client partnerships. Her leadership is grounded in a results-driven mindset and an agile approach to today’s evolving business landscape.

Agnes’s professional journey is a testament to the power of cross-disciplinary excellence. Her unique ability to synthesize technical depth with business acumen continues to position her as a dynamic force in sales and business strategy.

Her work has earned national recognition, including being featured on The Globe and Mail Report on Business list of Canada’s Top 15 Growing Women-Led Companies 2025 —a reflection of both her leadership and the success of the Change Connect team.