LGTN Council Connect - The Human Side of Digital Transformation

Description

Digital Transformation isn’t just about upgrading systems. It’s about changing the way people work, connect, and deliver value. So how do you ensure that your people are brought along for the journey?

Join us to hear how Port Stephens Council (PSC) took a deliberate and inclusive approach to digital transformation starting not with technology, but with their people. Through a service review and organisation-wide consultation, they discovered not only what needed to change, but why.

Lead by Business Excellence tools, PSC has created a clear roadmap for change and a digital transformation strategy grounded in clarity, purpose and organisation-wide buy in.

The result? High levels of staff engagement, an embedded change culture, and improved digital capabilities and efficiencies.

Meet our guests

Our co-presenters for this session are Melissa Dodds (Organisation Support Section Manager) and Amy Reynolds (CTO) from Port Stephens Council.

This session is delivered as part of the Local Government Transformation Network (LGTN) – powered by Thrive35 and proudly supported by Business Excellence Australia.