Leading in the Age of AI: Confidence, Influence & the Human Side of Leadership.
The world of work is changing. The expectations on leaders are changing. And the definition of great leadership is changing, too.
AI is reshaping our organizations, our teams, and the way we work. But beneath all of the technology is a much bigger question:
What does it mean to be a great leader in the age of AI?
Join us Thursday, September 10 for our next Women in Contact Center Leadership virtual event:
Leading in the Age of AI
Confidence, Influence & the Human Side of Leadership
This isn't a conversation about becoming an AI expert.
It's about how we lead when everything around us is changing.
We'll talk candidly about:
- Leading with confidence when you don't have all the answers
- Building influence and making sure your voice is heard
- Leading teams through uncertainty, change and resistance
- Balancing technology with the human side of leadership
- The skills women leaders need to stay relevant and ahead
- How AI is creating new opportunities and new challenges for women
- Finding your voice, owning your expertise and taking your seat at the table
- What great leadership looks like in the next era of work
Because while AI may be changing what we do, it doesn't eliminate the need for how we lead.
In fact, qualities like empathy, courage, connection, emotional intelligence, adaptability and influence may matter more than ever.
Come ready to share your perspective, your experiences and what you're learning as you lead through change.
This is a conversation for women leaders, by women leaders, a space to connect, challenge one another, learn from each other and talk honestly about what leadership looks like right now.
The future doesn't just need people who understand AI.
It needs women who know how to lead through it.
PLEASE NOTE: Complimentary membership is reserved for contact center and CX leaders only. Organizations serving the industry including vendors and consultants can participate through our Strategic Partnership program. Contact Valerie McSorley for details at 617.935.9040 or via email at [email protected].
