Senior Product Manager Save

About Open Supply Hub

At Open Supply Hub, we are powering the transition to safe and sustainable supply chains through open data. With our users, we’ve already mapped hundreds of thousands of production locations around the world, showing where global production is happening and who is connected to each location. We make that data easy for anyone to work with, opening the door to new solutions, targeted investment, and more effective collaborations. We are proud to be used by some of the world’s best known brands, as well as human rights, labor and environmental groups, to spot opportunities, build collaborations, and drive investment and impact. And our vision is to go further and to map 40-million sites globally, transforming supply chain ecosystems for the 100+ million people working in them.

OS Hub, a US-based global nonprofit, is seeking a full-time Senior Product Manager to oversee the development and delivery of the Open Supply Hub product. The Senior Product Manager will be the hands-on leader responsible for a B2B SaaS Product within the context of a rapidly expanding global nonprofit. We are a small but agile team looking for someone who likes a wide variety of responsibilities, enjoys collaborating closely across the organization, and is looking to apply their technical knowledge for impact. 

Job Description

Reporting to the Chief Technology Officer, this role is a partner in the product development of the OS Hub platform providing product management expertise along with user centered design, system thinking and analysis, and general product/technical collaboration with the leadership team, stakeholder engagement team, and OS Hub’s software development team. We are a small team, and generalist abilities as well as complementary expertise to the rest of the team, are key for success in this role. 

This role will serve as the product development expertise in the OS Hub programs group, which consists of Data, Product Management, and Stakeholder Engagement. A successful candidate will be able to balance both the overall product vision with hands-on work. 

Responsibilities

New Product Discovery 20%

• Define, refine and validate ideas for product development; document product requirements in epics/user stories
• Scope and test potential new features through both qualitative and quantitative feedback 
• Create a shared understanding of the product vision with internal and external stakeholders

Ongoing Product Development 40%

• Be adept at scoping product requirements in a way that delivers incremental value while while setting up opportunities for long-term impact/growth 
• Prioritize OS Hub’s development backlog and maintain a roadmap that can be communicated to internal and external stakeholders 
• Represent the user’s perspective in decision making conversations and illuminate trade-offs / impacts to the customer under different scenarios 
• Participate in agile rituals such as stand-ups, retrospectives, planning and demos
• Communicate about product releases and coordinate necessary content to support new features with Engineering and Customer Success teams 

In-Life Product Support 20% 

• Collaborate with OS Hub’s Sales and Customer Success teams to ensure that OS Hub’s open data platform and premium products are solving challenges and providing value to our users 
• Work with customers to integrate OS Hub’s data / APIs into their platforms; gather feedback and identify opportunities to improve product support 

General Project/Operations Collaboration 20%

• Lead content creation to support quarterly and annual planning with input from OS Hub’s CTO, as well as other internal stakeholders
• Manage relationship with outsourced technical partner
• Work with data partners to scope integration opportunities
• Contribute to grant and sales proposals as needed
• Support hiring and mentorship of additional roles as OS Hub grows

Our Commitment

OS Hub is committed to creating an inclusive and representative environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Ideal Candidate

• 5-7 years of relevant experience, with at least 5 years in a product management role
• Experience developing new freemium offerings within an existing B2B SaaS platform
• Have worked as part of a team to find product market fit with an existing product
• Previously have worked as a sole product manager within a small organization
• Partnered with contract software development firms to deliver on product goals
• Worked as part of agile development team
• 2+ years of experience working remotely
• Experience in a startup or social enterprise, a plus

Benefits & Compensation

This full-time position offers a base salary range of $100,000 to $115,000 annually, commensurate on experience and location. 

• Enormous opportunities for advancement and growth alongside the growth of the organization across geographies and sectors
• Flexible working patterns, encouraging team members to work effectively and efficiently with adaptable schedules
• Remote-based role with opportunities to travel throughout the year
• 100% coverage of employee health and dental insurance premiums
• Access to 401(k) retirement plan
• Access to coworking space, if desired
• Annual office supplies stipend
• Annual professional development stipend
• Unlimited vacation leave
• Generous parental leave
• Two week office closure in December (last two weeks)

Location

While this position is remote, due to the location of the team and responsibilities of the role, we ask that the employee reside in and be eligible to work in the United States. The employee must be able to interact regularly with team members and customers in Europe and around the globe. 

The position is remote, but we ask that the employee be available regularly between 14:00 and 18:00 UTC.  Stand-ups and other rituals such as demos start at 16:00 UTC Monday - Thursday. To work a “typical” 9-5 workday, a candidate would need to be based in the Eastern part of the Americas, but there is some flexibility for alternative work schedules. 

Apply

To apply for this position, please submit an application via the link below. Any questions can be directed to [email protected] with the subject line: Sr. Product Manager Application.

Deadline: November 15, 2024

Evaluation Stages

• 1st Interview: This is a 30-minute interview with OS Hub's CTO & Sr. Operations Manager. The first five minutes will be introductions, the following 20 minutes will focus on the candidate's past experiences and skill set, and the remaining time will be an opportunity for the candidate to ask and answer any questions about the opportunity and/or organization.
• 2nd Interview: This is a 45 minute interview with OS Hub's Stakeholder Engagement Director & Sales Director. The first ten minutes will be introductions and a brief overview of the role and team dynamics. The following 30 minutes will focus on the candidate's technical skills, problem-solving abilities, and past project experiences. The remaining time will be allocated for the candidate to ask questions about the team, projects, and company culture.
• 3rd Interview: This is a 60 minute interview with OS Hub's Technical Provider Speed & Function & Data Team Manager. The first five minutes will be introductions. The following 45 minutes will focus on the candidate's collaboration and product management skills in working with engineers. Remaining time will be for the candidates to ask any questions. 
• Project: Finalists will receive a small project that will take less than two hours that will provide an opportunity to showcase the candidate’s product strategy and vision skills. 

• • *A note on the timeline: OS Hub takes a two week break at the end of each year. The project and final interview is expected to occur after this period.

• 4th Interview: This is a 45-minute interview with OS Hub’s CEO & CTO. Prior to the interview, candidates will be required to submit their project for review. The first 15 minutes will focus on follow-up questions related to the project. The next 20 minutes will cover any remaining technical and cultural questions, and the final allotted time will be reserved for the candidate to ask any questions about the role or organization.

• Reference Checks: We will request 2-3 references prior to an offer of employment.

Learn more about OS Hub

• Visit our info website, including key resources and case studies
• Follow us on LinkedIn