End User Computing Engineer I Save

NATIONAL LEADERS IN PEDIATRIC CARE
Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding.

It’s Work That Matters.

Overview

Purpose Statement/Position Summary: The End User Computing Engineer I, will play a critical role in supporting the technical needs of a complex healthcare organization. You will be responsible for ensuring that end-user computing devices and software management platforms are operating efficiently and effectively, and that employees have access to the tools and resources they need to do their jobs. Your day-to-day tasks may include providing technical support to end-users, troubleshooting issues with hardware and software, and configuring and deploying new devices and applications. You will also be responsible for training end-users on new technologies and ensuring that they are following best practices for security and data protection. To be successful in this role, you must have a strong working knowledge of a variety of operating systems and software applications, as well as excellent communication skills to effectively collaborate with a diverse group of stakeholders. Your day-to-day tasks may include analyzing and resolving complex technical issues, managing software updates, patching and evaluating new technologies and systems, and overseeing the work of other end-user computing team members. You will work closely with other IT teams and business stakeholders to ensure that the end-user environment is aligned with the organization's goals and objectives.

Minimum Qualifications/Work Experience:

• 2 years of experience in technical support, systems administration, or related roles. Experience with device engineering, design and deployments.
• Working knowledge of a variety of operating systems, including Windows and MacOS
• Familiarity with software management platforms, such as SCCM, JAMF, Microsoft Endpoint Manager, Autopilot, and Intune. Candidate will also need to have extensive desktop engineering support.
• Knowledge of cloud computing technologies, such as Amazon Web Services (AWS) or Microsoft Azure.
• Basic understanding of security best practices and experience working with antivirus software.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills and the ability to work independently or as part of a team.

Education/Licensure/Certification: Certifications preferred include Microsoft Azure Fundamentals, Microsoft Azure Fundamentals, Microsoft 365 Certified, MCSE, MCSA, MCITP, A+, VMware Digital Workspace, ITIL v3 Foundations.

Pay Scale Information


$89,440.00-$154,284.00



CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you’ll find an environment that’s alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures – for our patients, as well as for you and your career!

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children’s Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.

Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.