Database Analyst
Central Texas Food Bank · Austin, TX
About Central Texas Food Bank
Central Texas Food Bank (CTFB) is a member of the Feeding America network and the leading domestic hunger relief organization serving 21 Counties throughout Central Texas with a facility based in Austin. With a focus on strengthening the food system and addressing the root causes of hunger and poverty, the CTFB is launching an industry-leading strategy. The Food Bank is therefore poised for innovative and thoughtful growth, which means we’re looking for talented and dedicated team members to help execute our refreshed vision for Central Texas – the food bank is looking for you! We offer a diverse and inclusive workplace, professional development opportunities, and a culture of service. Join us as we chart our course with our core values, Compassion, Honesty, Accountability, Respect and Teamwork.
Position Overview
The Central Texas Food Bank (CTFB) is looking for an experienced Database Analyst in our Strategic Insights division. A crucial part of any business intelligence process is strong management of our data systems. The perfect candidate is strongly passionate about data integrity, standardizing and documenting data processes, and ensuring that data systems are user-friendly and accessible to various stakeholders across the CTFB. The Database Analyst will not be involved in the day-to-day transactional work of CTFB’s databases; rather, they work across multiple systems, making sure at a high level that the systems are functioning and meet the needs of the organization.
Relationships
Reporting to the Director of Data and Analytics, the Database Manager will work closely with the Strategic Insights team and other departments to ensure that data and data governance policies are standardized across all databases and that teams are equipped to assess and maintain data quality for the data they are responsible for. As new features and enhancements are available in CTFB databases, the Database Manager will work closely with other teams to configure and adapt the databases to best meet CTFB’s workflows.
Your Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Data Science or related field
- Three years (3+) experience in database management including builds, queries, report design, data integrity practices and delivery
- Two (2+) years of experience with business intelligence data gathering and reporting solutions such as Power BI, Tableau, Excel and other BI solutions
- Experience with Python, R or SQL coding languages
- Experience with databases such as Salesforce (CRM), Oasis Insights (client management software), or an Enterprise Resource Planning software such as Ceres/Navision preferred
- Desire to continuously learn about and monitor product marketplace and solutions to deliver quality user experience and implement latest best practices
- Take data integrity personally, knowing that reports and insights are only as good as the information put into the system in the first place
- Excellent communication skills with the ability to articulate technical solutions to non-data stakeholders
- Passion for documenting procedures and processes
- Self-motivated and ability to work to tight deadlines
- Ability to work on multiple priorities at the same time; be flexible to adapt or shift priorities according to organizational needs
- Strong project management and collaboration skills
- System implementation and project management experience a plus
- Bonus points for experience in Food Banking and/or nonprofit environment
- Belief in CTFB’s mission, vision, values and culture
- Display a willingness and desire to work with people from diverse ethnic, socioeconomic and religious backgrounds
- Display a commitment to service, above all else
Your Responsibilities
- Overall administration, monitoring, issue management, and production for CTFB databases, including user account management, system configuration, batch updates, and data migration
- Review database design and integration and make decisions regarding enhancements or improvements with current software providers and reporting systems
- Perform data integrity and quality audits, manage records maintenance and cleanup, and monitor systems maintenance notices, upgrades and impacts across systems
- Lead the development of policies and procedures for optimal data integrity, analysis, reporting, and compliance with database system best practices. Partner with other teams to implement and maintain these policies across users
- Work with different stakeholder groups to deliver necessary builds including customizations and workflows
- Ensure data integrity and data privacy by developing and revising, as needed, organizational standards and policies related to database access and use
- Provide training and support to various teams to develop reports, tools, queries, and to support new initiatives
- Assist in the preparation of reports, data gathering, and completion of goals, metrics and deadlines.
- Commit to supporting CTFB’s mission, vision, values, and culture
- Perform additional duties as necessary and/or requested
Working Conditions
- Hours of Operation: Generally Monday – Friday 8:00 a.m. – 5:00 p.m. Some evening and weekend hours may be required if databases are down, especially during peak times, disaster response, or holidays
- Environment: This position requires sitting for long periods of the time, utilizing computers, laptops, and other technology. The position also requires working alone and with others on a team
- Travel: CTFB serves 21 counties in Central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings or special events
Comprehensive Benefits
We are committed to service, above all else, in our community and for our team members. With our commitment to the health and wellness of our team members, we provide a full benefits package to include the following:
- Medical, dental, and vision plans,
- company paid short and long term disability insurance plus employee life insurance,
- 403b retirement plan plus up to 5% matching contribution after one year of service,
- telemedicine for physical and mental health,
- employee assistance program,
- paid time off including paid holidays,
- outdoor seating area with a garden view, and an
- on-site gym with a shower.
In addition, Central Texas Food Bank is designated a Texas Mother-Friendly Workplace AND a Best Place for Working Parents. Grow your career, build your network and develop your talents while enjoying the flexibility of a family-friendly environment.
You will also be required to pass a background check and preemployment drug screen.
