Summer Intern, Technology: CRM Products
Emerson Collective · New York, NY
Overview
Emerson Collective (EC) is a company of investors, changemakers, creative thinkers, and problem solvers working to make a lasting mark on the world.
Emerson Collective’s summer internship program places rising college sophomores, juniors, and seniors - and, for select opportunities, undergraduate students graduating in 2026 - in paid internship opportunities across Emerson Collective and our longstanding nonprofit partners XQ Institute, E Pluribus Unum, and Chicago CRED.
We’re looking for college students who think big, embrace challenges, and thrive in collaboration.
The internship is onsite, 40 hours per week, from June 15 through August 7, 2026. A mandatory paid virtual onboarding and orientation will take place June 10–12. See below for more details.
Application Deadline: Friday, January 9, 2026, at 2:00 PM PT / 5:00 PM ET. Applications submitted after this deadline will not be accepted.
The Opportunity
The Technology team focuses on building scalable, human-centered systems that empower teams and improve processes for our stakeholders.
As the CRM Product intern, you’ll help develop and optimize Emerson Collective’s Salesforce CRM and related tools, working alongside the Product Manager and cross-functional teams to enhance functionality and user experience. You’ll gain hands-on experience in digital product development, systems design, and user-centered strategy within a mission-driven company. Ideal candidates bring curiosity about how technology can streamline operations and improve collaboration, along with an interest in product management, UX design, or data systems.
Role and Responsibilities
- Partner with the Senior Product Manager, CRM to manage the product backlog, triage incoming requests, and ensure clarity of priorities.
- Conduct user research and stakeholder interviews to gather requirements and identify pain points.
- Draft and refine user stories, acceptance criteria, and process documentation for upcoming Salesforce/CRM features and enhancements.
- Collaborate with Admins and Developers to test new functionality and document outcomes.
- Analyze usage data and create dashboards or reports to measure product impact.
- Support sprint planning meetings, stand-ups, and retrospectives as part of Agile development practices.
- Help maintain internal documentation on product features, workflows, and best practices.
- Contribute to strategic initiatives such as roadmap planning, release notes, or user enablement resources.
Qualifications, Skills, and Requirements
- Rising undergraduate sophomore, junior, or senior, with a demonstrated interest in product management, user experience design, or systems thinking.
- Strong analytical and problem-solving skills; comfortable interpreting data and user feedback.
- Excellent written and verbal communication skills, including documentation and stakeholder interaction.
- Experience with project or task management tools (e.g., Asana, Trello, or Jira).
- Familiarity with Salesforce or other CRM platforms is a strong plus.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Collaborative mindset with a desire to learn and contribute meaningfully to team goals.
- Exposure to Agile/Scrum methodologies or product lifecycle concepts is a plus.
Internship Details
Compensation
- All interns are paid $25 per hour and can expect to work 40 hours per week from June 15 to August 7 (eight weeks).
- Interns will also be paid $25 per hour for onboarding and orientation sessions taking place June 10–12.
- All interns receive a lunch allowance and a commuter allowance, and may also receive travel and housing allowances as needed.
Key Dates
- November 18 – January 9: Internship applications accepted; interviews begin on a rolling basis
Applications must be submitted by 2:00 PM PT/5:00 PM ET on Friday, January 9.
(Please note that not all applicants will be selected for interviews.)
- January 12 – March 7: Interviews continue and offers extended
- June 10–12: Mandatory virtual onboarding and orientation
- June 15: Internship program begins
- August 7: Internship program concludes
