Policy and Reporting Analyst
Evident Change · Remote (US)
Policy and Reporting Analyst
STATUS: Full time
LOCATION: Remote; work from anywhere within the United States
Do you enjoy providing customer support to clients in order to address their requests and questions? Would you like to help troubleshoot issues with light coding?
The SafeMeasures® operations team seeks a policy and reporting analyst to respond to issues reported to Evident Change by SafeMeasures users. SafeMeasures is Evident Change’s state-of-the-art data reporting service for social service agencies. The analyst will be responsible for collecting and coordinating reporting requirements from client agencies, documenting those requirements, and answering questions from clients and analysts. This work is client-facing and requires the analyst to help problem-solve and track the issues that clients are experiencing.
WHAT WILL YOU DO?
Get ready to:
- Interact with clients to explain reports, troubleshoot issues, and address requests;
- Research and analyze policies, procedures, and legislation related to child welfare and juvenile justice in order to create tailored reports for clients;
- Determine requirements, develop methodologies, and ensure quality for SafeMeasures reporting;
- Write and troubleshoot basic XML configuration files; and
- Participate in client meetings to discuss reporting and project statuses.
OUR COMPENSATION AND BENEFIT OFFERINGS
The national average compensation for this position ranges between $24 and $25 per hour (annualized as $50,250 to $52,000 per year). Compensation within this range is dependent on experience, parity with peers, and where an employee lives.
Evident Change offers a monthly stipend to support our “work from anywhere” culture as well as other great benefits, including customizable medical, vision, and dental coverage. Our comprehensive benefits package includes no-premium cost share for employee-only medical coverage, generous vacation and paid holidays, and a relaxed environment with support for work-schedule flexibility where possible. Other benefits include life and long-term disability insurance, retirement plan, paid sick leave, and more.
WHO SHOULD APPLY TO EVIDENT CHANGE?
Applicants who meet these essential qualifications will be considered a candidate for this role.
- Ability to travel one to three times per year as needed.
- Excellent customer service and interpersonal skills.
- Ability to manage IT tasks for social service systems projects.
- Demonstrated experience multitasking with attention to detail, organization, and time management.
- Demonstrated experience following standard practices and procedures, receiving general instruction and supervision, and contributing to projects and initiatives.
- Demonstrated resourcefulness in problem solving to triage issues and determine the best course of action.
- Demonstrated initiative in learning new skills.
- Clear and concise verbal and written communication; strong cross-cultural communication and sensitivity skills.
- Basic knowledge of Microsoft Office applications, including Microsoft Outlook.
Additional assets a candidate may possess include the following.
- Previous experience and/or familiarity with project management, IT, and/or social systems (child welfare, foster care, juvenile justice, etc.) is preferred.
- Familiarity with HTML/XML/CSS and SQL is strongly preferred.
- Familiarity with analysis and reporting, and experience with data reporting, is preferred.
JOIN US!
We believe that our systems should help people achieve their greatest potential, not create barriers to their success. We are committed to building a work community that does the same—representing a variety of backgrounds, perspectives, skills, and ways of learning—and we therefore welcome all applicants. Evident Change adheres to all applicable equal opportunity employment laws. For best consideration, apply by December 8, 2025. Submissions not received through JazzHR will not be accepted or considered. If you need assistance with an accommodation due to a disability, please email [email protected] or call (800) 306-6223.
Visit EvidentChange.org for more information.
