Technical Program Manager

Washington, DC or Remote (US-Based)

Background

At the Tech Coalition, you’ll be part of a passionate team dedicated to addressing one of the most critical challenges of our time. We offer a collaborative and supportive work environment, opportunities for professional growth, and the chance to make a real difference in the world.

The Tech Coalition unites the global tech industry to protect children from online sexual exploitation and abuse (OCSEA). No single company can tackle this alone - but together, we’re building a safer digital world for children.

As a trusted partner of the tech industry, we focus on strengthening collective capacity to combat OCSEA. Our community shares expertise and pools knowledge to strengthen all links in the chain, enabling companies of any size to access the tools, resources, and collaboration needed to drive meaningful impact.

Tech Coalition employee core values

The Tech Coalition seeks to create the optimal conditions for each team member to make their best contribution to the mission. At the heart of this are four core values we expect all team members to exemplify. We are:

• Committed to one another and to the work. We dig in and get it done. We own the whole mission. 
• Capable of purposeful and thoughtful leadership. We are resourceful, well-prepared, organized, and responsible. 
• Creative in our approach to our mission. We are thoughtful, agile, and innovative. We seek out new and better ways forward. 
• Kind humans. We are friendly, generous, helpful, and considerate. 

The Tech Coalition is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees.

The Role

The Technical Program Manager leads the Tech Coalition’s Tech Adoption & Innovation portfolio, overseeing the strategy, planning, and execution of technology-focused programs and services that support member adoption and cross-industry impact.

This role sits at the intersection of technology, programs, and industry engagement. The Technical Program Manager acts as both a strategic thinker and a hands-on operator—translating emerging needs into practical tools, resources, and services. In addition to core programs, the role contributes to new consulting services and offerings that help industry adopt technology, operationalize best practices, and strengthen implementation capacity in combating online child sexual exploitation and abuse.

Responsibilities

Program leadership

• Manage and lead all Tech Adoption & Tech Innovation Member Services, defining objectives, success metrics, and roadmaps aligned with the Coalition’s programs strategy.
• Identify emerging trends, gaps, and opportunities where technology can strengthen prevention, detection, reporting, and removal efforts.
• Be the de facto subject matter expert internally and for members and partners on child safety technology.

Technical program execution

• Manage end-to-end delivery of technology programs with members and partners, from concept and requirements through launch, adoption, and iteration.
• Drive roadmap planning and prioritization across the portfolio, identify top priorities and opportunities to drive tech adoption across membership.
• Define requirements, write functional specifications and user stories, and manage execution with software development partners, members, working groups, and other external stakeholders
• Facilitate and support the Tech Innovation Advisory Council and new knowledge sharing groups relevant to technology adoption and innovation.
• Manage the tech innovation fund, identify potential pilots and partnerships based on member needs and drive projects from conception to release
• Drive development of member resources, coordinate webinars and trainings, identify and work with external partners as related to this portfolio
• Understand deeply and provide technical expertise and support
• Build learning agendas, OKRs, and feedback loops to evaluate outcomes and guide continuous improvement.
• Support industry-wide tech adoption through the Pathways program

Technical mentorship and consulting

• Lead and evolve new technical consulting services including tools, platforms, guidance, and implementation support.
• Collaborate with internal teams to design scalable offerings that meet members where they are, across company size and maturity.
• Support development of new consulting services, such as:
• Technology adoption and readiness support
• Implementation guidance and best-practice operationalization
• Applied technical assistance and cross-member learning
• Ensure services are actionable, relevant, and responsive to industry needs.

Partnerships & stakeholder engagement

• Build and maintain collaborative relationships with strategic partners and joint initiatives, in particular technical vendors.
• Represent the Tech Coalition in webinars, multi-stakeholder forums and external events
• Communicate clearly with members and stakeholders on priorities, timelines, progress, and risks.

Qualifications

• Bachelor’s degree required
• 3–5 years of experience in technical product or program management (technology, nonprofit, or related sector)
• Demonstrated leadership in program or product strategy
• Subject matter expertise in child safety technology for trust and safety teams, including hashing algorithms, classifiers, and more.
• Experience defining projects, gathering requirements, and writing detailed functional specifications and user stories
• Experience coordinating scope, schedules, and delivery across multiple stakeholders
• Familiarity with Agile, SCRUM, and/or Lean Startup methodologies
• Experience using tools such as Jira, Confluence, GitHub, and similar platforms
• Strong communication skills across technical and non-technical audiences
• Excellent project management, prioritization, and time-management skills
• Strong analytical, problem-solving, and critical-thinking abilities
• Collaborative, adaptable, and comfortable working in a lean, mission-driven organization

Location: Remote (US-based)

Travel: Occasional travel required 

Compensation: $110,000 - $130,000 base salary; bonus based on performance; health insurance; 401k plan with match 

To apply: Send cover letter and resume to [email protected]