Manager, Product Strategy Save

Warby Parker is on the lookout for a strategic, detail-focused Product Strategy Manager to help drive the success of strategic initiatives like our AI glasses business, pricing and promotions, and new product launches. Reporting to the Director of Product Strategy, your key responsibilities will be managing our partnerships and collaborating on operational improvements with internal partners (like our Brand, Ecommerce, Retail, and CX teams). This is a highly collaborative, operational, and strategic role for someone who is excited to support internal and external partnerships, both launching and then growing our AI glasses business and other strategic initiatives—as well as helping inform the long-range planning for the business.

What you’ll do:

• Own relationships with external partners, work cross-functionally to operationalize a new business
• Act as a liaison between internal Operations teams and external partners to ensure our retail stores and internal teams are set up for success
• Track partner deliverables and timelines, ensuring clear documentation and collaboration
• Propose and manage the pricing strategy, customer policies, and shopping flows through analysis and tracking the competitor landscape
• Collect, analyze, and interpret data to track key performance metrics (e.g., unit sales, attach rates, and customer satisfaction) and measure the effectiveness of strategic initiatives
• Synthesize customer feedback and product performance to identify areas for improvement and share insights with our partners
• Partner with internal Marketing, Retail, and Brand teams to support go-to-market strategy, launch plans, and campaign execution
• Own the AI glasses assortment and product planning; ideate on the best ways to optimize AI glasses design and expand our offerings
• Manage internal and external workstreams to roll out future launches (i.e., new SKUs, display lenses, and new markets)

Who you are:

• Backed by 5+ years of experience in a highly analytic, client/vendor-facing, and strategic role (bonus points for experience in management consulting or corporate strategy)
• Highly analytical, leveraging data and customer insights to inform decisions and drive business outcomes
• A compelling communicator and presenter, able to translate complex data into clear strategies and inspire alignment across stakeholders
• Comfortable working with digital product and technology teams, with a track record of contributing to digital innovation and ecommerce enhancements
• Adept at working with uncertainty and managing multiple shifting priorities in a fast-paced environment
• Energized by wearable tech and want to shape what comes next
• A whiz at Microsoft Excel and PowerPoint and/or the Google equivalent (Sheets, Slides)
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra Credit:

• Experience or comfort with experimenting with AI to support and enhance your work
• Experience in wearables, AR/VR, voice, or other AI-powered consumer tech products
• Familiarity with Looker
• Passion for delivering value and amazing experiences to customers 

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave¹
• Paid Holidays¹
• Vacation days per year¹ 
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave² 
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,  and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 

¹ WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked).  ² WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.