Office of Volunteer Engagement Technology and Operations Intern
AARP · Washington, DC
Overview
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
The Technology & Operations Intern will play a key role in managing our volunteer database, enhancing volunteer engagement systems, and supporting key resources to ensure efficient operations and an exceptional experience for our volunteers. This position is ideal for a creative, organized, and self-starting undergraduate or graduate student interested in technology, data management, and nonprofit operations. You will have the opportunity to gain practical experience with Salesforce, develop your project management skills, and collaborate with teams throughout the organization to strengthen volunteer engagement efforts and provide valuable support. This paid internship has an anticipated start date of Summer 2026, with the possibility of extending additional semesters. The internship requires a commitment of 40 hours per week during the summer and a minimum of 10 to 15 hours each week during the semester. This position can be done remotely or from AARP’s National Office in Washington, DC.
This can be a fully remote position and can be performed from anywhere in the United States and its territories.
Responsibilities
- Assist with data entry, database management, and reporting in Salesforce
- Apply analytical and creative thinking to improve processes and procedures
- Coordinate communications between team members and stakeholders
- Participate in regular team meetings and report on project updates
- Maintain project documentation to ensure information is accurately tracked and shared with the team
- Respond to staff and volunteer inquiries and provide excellent customer service support
Qualifications
- Current undergraduate junior/senior or graduate student in a degree-seeking program (or recent graduate enrolled in continuing education)
- Interest in technology, nonprofit/business management, or volunteer engagement
- Strong attention to detail, organization, and analytical skills
- Ability to maintain confidentiality and handle sensitive information
- Excellent communication and teamwork skills
- Proficiency in Microsoft Office Suite; familiarity with Salesforce or similar tools is a plus
- Experience or coursework in information systems technology, computer science, business administration, or related fields preferred
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
- Regular and reliable job attendance
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgement in evaluation options to make sound decisions
- Home office environment with the ability to work effectively surrounded by moderate home environment noise
Compensation and Benefits
The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
