Senior/Staff/Principal Product Manager, Technical (HHS) Save

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.

We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists.

The work we do matters.

About the job

At Skylight, product managers are responsible for strategy, planning, execution, stakeholder management, and team health. Product managers partner with researchers, designers, engineers, client stakeholders, and others to inform their product decisions. At a high level, it’s the product manager’s job to figure out what to build next and why.

The U.S. Department of Health and Human Services (HHS) is launching one of the most ambitious transformations in government, and this is a rare chance to be part of it. You’ll join a high-impact team of product managers, researchers, designers, engineers, and security experts working side by side with HHS leadership to modernize systems people rely on to access healthcare, strengthen cybersecurity that protects sensitive data, launch digital services used by tens of millions of people, and integrate data and AI responsibly into day-to-day work across the department.

As a technical product manager on this project, you’ll lead multidisciplinary squads to deliver secure, modern, user-centered services at enterprise scale. You’ll operate in an environment where rapid delivery, continuous iteration, and forward momentum matter. Success in this role means moving fast without losing rigor: prioritizing relentlessly, learning through building, and shipping meaningful improvements while navigating policy, technical, and operational constraints. You’ll shape roadmaps that balance user needs with execution urgency, helping federal partners move from planning to delivery and from ideas to real outcomes. You’ll also help teams sustain progress by sharing durable product practices through training and enablement, plus reusable tools like templates, playbooks, and decision records so impact continues beyond initial launches.

What you’ll do

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to ship user-centered, scalable solutions
• Bring clarity when requirements are incomplete or evolving, making sound decisions to keep delivery moving
• Own product direction, scope, and priorities, taking work from user research to minimum viable products and onward to durable, scalable solutions
• Write, prioritize, and refine work items (epics, stories, and technical tasks) so teams always know what’s next
• Run core delivery ceremonies (standups, planning, stakeholder syncs, retrospectives) with a focus on decisions, follow-through, and outcomes
• Communicate progress, risks, and tradeoffs clearly to government stakeholders and internal leadership
• Partner closely with engineering and infrastructure teams to manage dependencies, technical debt, security requirements, and legacy constraints
• Drive adoption and operational readiness so solutions can be supported and sustained in government environments
• Partner with government teams to transfer digital skills and product practices throughout the engagement
• Navigate organizational complexity to remove blockers, align teams, and keep work moving across stakeholders
• Ensure solutions integrate smoothly with existing systems, policies, and security requirements

What we're looking for

Minimum qualifications

• Proven ability to manage complex, multi-workstream initiatives with competing priorities, delivery risk, and cross-organizational dependencies
• Demonstrated success leading organizational change in large institutions, including driving adoption, shifting ways of working, managing resistance, and aligning executive, operational, and technical stakeholders
• Experience operating in cross-agency or enterprise environments, coordinating across organizations, setting shared operating norms, and aligning on priorities, timelines, and accountability
• Experience designing or improving operating models, workflows, and governance to strengthen execution, accountability, and organizational effectiveness
• Strong grasp of lean product principles and how to apply them across the product lifecycle to mitigate risk, validate assumptions, and accelerate learning
• Proven ability to define outcome-driven product strategy grounded in clear problem framing, stakeholder goals, user research, and strong ownership
• Ability to break down complex scope into manageable deliverables, lead prioritization, and execute against evolving goals
• Strong collaboration skills across disciplines, including close partnership with design, engineering, and acquisition teams
• Ability to manage clients and stakeholders, including senior executives, in a way that builds trust, alignment, and healthy team dynamics
• Ability to work effectively in a professional services environment
• Passion for improving public outcomes through great government services
• A mindset and work approach that align with Skylight’s core values
• Ability to travel 3–5 days per month during the first few months, then less frequently — while remaining flexible to travel as project needs arise

Nice-to-have qualifications

• Experience delivering modernization in highly regulated environments, such as health or government
• Background working with technical platforms, APIs, shared services, enterprise infrastructure, and security or compliance programs
• Familiarity with continuous authority to operate (cATO) practices or compliance evidence automation
• Prior experience working in the civic tech space
• Experience working in a remote-team environment

Don’t meet every qualification but think you can do the job? We’d still love to hear from you. If you’re excited about the role, apply. We consider candidates with a range of backgrounds and experiences.

Other requirements

• All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.
• You must be legally authorized to work in the U.S. now and in the future without sponsorship.
• As a government contractor, you may be required to obtain a public trust or security clearance.
• You may be required to complete a company background check successfully.
• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

Position type

This is a full-time, exempt position.

Location

This is a fully remote position.

Care package

Salary

We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority. For a Product Manager at Skylight, the current salary ranges are as follows:

• Associate Product Manager: $90,000–$125,000
• Product Manager I: $120,000–$140,000
• Product Manager II: $135,000–$160,000
• Senior Product Manager: $150,000–$185,000
• Staff Product Manager: $170,000–$203,000
• Principal Product Manager:  $180,000–$230,000

Benefits

Your well-being is important to us, so we focus on supporting you in a variety of ways:

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good

Interview tips

• Visit our join page to learn more about how our interview process works.
• Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them.
• If you’d like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at [email protected].

We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.